Advanced customer interface
Improved safety in train operations
Evolving quality of services
Developed passenger amenities
Advanced terminal management
Maintaining the system 's dividend at the current level
Development of infrastructure for future traffic capacity
Intensive and effective use of information technology
Development of human resources and its effective management
Effective cost management
Use of outsourcing to improve quality and efficiency
Advanced safety system
Improving efficiency at the work level through the use of technology and effective management systems
Improved efficiency at the work level by using improved tools and equipment
Simplification of systems and processes
Developed staff facilities
developed work system
Creation of infrastructure for the new regional headquarters office
Accessibility Controls
