Passenger Amenities available on Bilaspur Division
Items | No. of station |
Unreserved Ticketing System (UTS) | 80 |
Passenger Reservation System (PRS) | 2 |
UTS-Cum-PRS | 42 |
Non-railhead PRS | 9 |
India Post PRS | 5 |
Jansadharan Ticket Booking Sewaks (JTBS) | 10 |
Station Ticket Booking Sewak | 2 |
National Train Enquiry system (NTES) | 13 |
Passenger Operated Enquiry Terminal (POET) | 8 |
Voice recorded complaint system (VRCS) | Installed at Commercial Control |
Installation of Fare repeater boards | 80 |
Retiring rooms (On-line and Off-line) | 2 |
Water Cooler | 36 |
A/C Waiting Halls | 1 |
A/C Retiring Room | 2 |
Train indication boards | 20 |
Coach indication boards | 6 |
Fare Display Board | 74 |
Public Grievances | All the stations are provided complaint/suggestion books for registering the grievances and feedback of the customers. |
Battery Operated Cars | 2 |
Parking Stand | 12 |
Refreshment Room | 2 units at 2 Stations |
Automatic Vending Machines | 9 units at 2 Stations |
Catering Stall | 16 units at 4 stations |
Fruit Trolley | 5 units at 5 stations |
Fruit Juice Centre | 7 units at 5 stations |
Fruit stall | 10 units at 7 stations |
Tea Stall | 54 units at 31 stations |
Tea Trolley | 6 units at 6 stations |
Milk stall | 12 units at 5 stations |
Jan Aahar | 1 unit |
Medical Store | 1 unit |
Food Plaza | 1 unit |
Fast Food Unit | 11 units at 4 stations |
