Improved Customer Interface
Improved Safety in Train Operation
Improved quality of Services
Improved passenger Amenities
Improved terminal Management
Maintain profitability of the system at the present level.
Develop Infrastructure to meet future traffic potential.
Extensive effective use of Information Technology
Development of Human Resource its effective management.
Effective cost management
Selective outsourcing to improve quality Efficiency
Improved safety system
Improved System Productivity Efficiency through use of Technology Effective management systems.
Improvement in efficiency at the working level through use of improved tools equipment.
Simplification of systems procedures
Improved Staff Amenities
Improved working conditions
Build up Infrastructure for the new zonal head quarters office.