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Passenger Amenities available on Bilaspur Division

Items

No. of station

Unreserved Ticketing System (UTS)

80

Passenger Reservation System (PRS)

2

UTS-Cum-PRS

42

Non-railhead PRS

9

India Post PRS

5

Jansadharan Ticket Booking Sewaks (JTBS)

10

Station Ticket Booking Sewak

2

National Train Enquiry system (NTES)

13

Passenger Operated Enquiry Terminal (POET)

8

Voice recorded complaint system (VRCS)

Installed at Commercial Control

Installation of Fare repeater boards

80

Retiring rooms (On-line and Off-line)

2

Water Cooler

36

A/C Waiting Halls

1

A/C Retiring Room

2

Train indication boards

20

Coach indication boards

6

Fare Display Board

74

Public Grievances

All the stations are provided complaint/suggestion books for registering the grievances and feedback of the customers.

Battery Operated Cars

2

Parking Stand

12

Refreshment Room

2 units at 2 Stations

Automatic Vending Machines

9 units at 2 Stations

Catering Stall

16 units at 4 stations

Fruit  Trolley

5 units at 5 stations

Fruit Juice Centre

7 units at 5 stations

Fruit stall

10 units at 7 stations

Tea Stall

54 units at 31 stations

Tea Trolley

6 units at 6 stations

Milk stall

12 units at 5 stations

Jan Aahar

1 unit

Medical Store

1 unit

Food Plaza

1 unit

Fast Food Unit

11 units at 4 stations




Source : South East Central Railway CMS Team Last Reviewed on: 08-07-2015  


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