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VISION 

INDIAN RAILWAYS SHALL PROVIDE EFFICIENT, AFFORDABLE, CUSTOMER-FOCUSSED AND ENVIRONMENTALLY SUSTAINABLE INTEGRATED TRANSPORTATION SOLUTIONS. IT SHALL BE A  VEHICLE OF INCLUSIVE GROWTH, CONNECTING REGIONS, COMMUNITIES, PORTS AND CENTERS OF INDUSTRY, COMMERCE, TOURISM AND PILGRIMAGE ACROSS THE COUNTRY. THE REACH AND ACCESS OF ITS SERVICES WILL BE  CONTINUOUSLY EXPANDED AND IMPROVED BY ITS INTEGRATED TEAM OF COMMITTED, EMPOWERD AND SATISFIED EMPLOYEES AND BY USE OF CUTTING-EDGE TECHNOLOGY. 

                                      
                           
                                                
MISSION AREAS

1. IMPROVED CUSTOMER INTERFACE.
2. IMPROVED SAFETY IN TRAIN OPERATION.
3. IMPROVED QUALITY OF SERVICES.
4. IMPROVED PASSENGER AMENITIES.
5. IMPROVED TERMINAL MANAGEMENT.
6. MIAINTAIN PROFITABILITY AT THE PRESENT LEVEL.
7. DEVELOP INFRASTUCTURE TO MEET FUTURE TRAFFIC POTENTIAL.
8. EXTNESIVE & EFFECTIVE USE OF INFORMATION TECHNOLOGY.
9. DEVELOPMENT OF HUMAN RESOURCE & IT’S EFFECTIVE
    MANAGEMENT.
10.EFFECTIVE COST MANAGEMENT.
11.SELECTIVE OUTSOURCING TO IMPROVE QUALITY & EFFECIENCY.
12.IMPROVED SYSTEM PRODUCTIVITY & EFFICENCY THROUGH  USE   OF  TECNOLOGY & EFECTIVE MANAGEMENT SYSTEMS.
13.IMPROVEMENT IN EFFECIENCY AT THE WORKING LEVEL      THROUGH USE OF IMPROVED TOOLS & EQUIPMENT.
14.SIMPLIFICATION OF SYSTEMS & PROCEDURES.
15.IMPROVED STAFF AMENITIES.
16.IMPROVED WORKING CONDITIONS.




Source : South East Central Railway CMS Team Last Reviewed on: 17-11-2016