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CHARTER OF COMMITMENTS OF VARIOUS ACTIVITIES ON ESTABLISHMENT MATTERS

S.No.

ITEM

TIME LINE

1

Redressal/Disposal of staff grievances/representations received in different portals like Single Window Cell, CP-GRAM, Nivaran (including cases of Re-Fixation, Seniority, MACP, arrears, Promotion etc.)

30 Working Days from receipt of Application

2

Personal interview with DRM

Same Day (If DRM is not available, then interview will be with ADRM concerned.)

3

Compassionate Appointment.

Cases Approved at Divisional Level - 90 Days.

Cases Requiring

Approval from HQ: 60 Days in Division

+ 30 Days in HQ

4

Payment of Settlement Dues

Superannuation: On date of retirement

 

VRS/Death/Resignation: 60 Days (for

non- disputed cases only)

5

Promotion through Selections and Suitability

Within one year of issue of previous panel

6

NOC for own request transfer including mutual transfer

Disposal of Application within 15 Working Days of receipt (Either forwarding of application or rejection of case)

7

Sending call letters to candidates selected through RRB and RRC Including verification of panel from RRB/RRC

Within 30 Working Days of operation of panel.

8

a) Approval of various types of Advances/Loans

 

b)Disbursal of Advances/Loans & Arrears after approval

Administrative Sanction within 7 Working Days.

With salary in the next billing cycle (as applicable).

9

P.F Withdrawal

Administrative approval of competent authority within 7 working days of receipt of application.

Disbursal to be done within 7 days from the date of approval.

10

Issue of P.F. Statement

Same Day

11

Viewing of Service Record.

Once a year

12

N.O.C for Higher Education, Property Transaction, Passport, deputation

14 Working daysfrom receipt of Application where vigilance clearance is not required & 30 Days in other cases

13

Disposal of D&AR Cases

Major-150 Days

Minor-31 Days

14

Issue of Pass/PTO

1 Working Day

15

Sanction & Payment of CTG/OT/TA

Sanction within 45 Working Days from date of receipt of claim from employee

 

Disbursal to be done with salary in the next billing cycle (as applicable)

16

Provision of Essential Amenities for staff

Provision of Ladies Toilet and Changing Room in offices were there are more than 5 female employees working

-By March 2018

 

Whitewashing of office buildings(including Station)

 

Filtered Water for identified/nominated offices.

 

Funs and Desert coolers in identified/nominated offices.

Provision PC & internet connectivity as per stipulated norms.

Every year

 Within 60 days of issue of charter

Within 60 days of issue of charter



Within 6 months of issue of charter

17

Disposal of Leave applications

a) Casual Leave                     : 1 Working Day

b) LAP/Maternity Leave/ Paternity Leave

                                               :7 Working Days

c) Ex-India                           :30 Working Days

18

Issue of Seniority List

One Every Year




Source : South East Central Railway CMS Team Last Reviewed on: 15-11-2018  


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